OUR POLICY

APPOINTMENT
We recommend booking your next appointment before leaving SkinDesigner Clinic to ensure we can accommodate your schedule. All services require a credit card to hold your appointment. If you do not cancel within 24 hours, you will be charged the full-service fee. Should you arrive late, your service will end at the scheduled time. We suggest arriving 10 minutes before your appointment and without any eye makeup.

APPOINTMENT CONFIRMATION
We ask that you confirm your appointment via automated text or phone call. If we do not receive confirmation within 24 hours, we will reach out to confirm your appointment. If there is still no confirmation, your appointment will be canceled.

CANCELLATION/LATE POLICY
We understand that sometimes appointments need to be changed or canceled. Please notify us at least 24 hours in advance. Late arrivals may experience a shortened service. If a cancellation occurs within less than 24 hours, the full service charge will apply. All services require a credit card to hold the appointment. Failure to cancel within 24 hours will result in a full-service charge.

PAYMENTS
A 3% processing fee will apply for credit card payments. For your convenience, you may avoid this fee by paying with cash. We accept Visa, MasterCard, Amex, and Discover.

CHILDREN
Due to the intimate nature of our space, we are unable to accommodate children. We strive to preserve the atmosphere that is so important to every client who visits SkinDesigner Clinic.

MAINTAINING THE ENVIRONMENT
For your safety, outside visitors (including infants, pets, and companions) are not permitted in treatment rooms. If you plan to bring a guest, please ensure another companion can chaperone children under 12 while you are in your treatment. SkinDesigner Clinic is a cell phone-free zone, so we kindly ask that you take calls outside to avoid disturbing other clients.

RETURNS
SkinDesigner Clinic gladly accepts returns on most merchandise for store credit within 10 business days of the delivery date. If you decide that you no longer want a product, please return it immediately. We regret that original shipping costs cannot be refunded with the return. Store credit will be issued for returned items; no money-back refunds are provided.

PRIVACY STATEMENT FOR SKINDESIGNER CLINIC
At SkinDesigner Clinic, your privacy is our priority. We are committed to safeguarding your personal information and ensuring a secure online experience. This Privacy Statement outlines our practices regarding data collection and usage and applies to our website. By using this website, you consent to the practices described in this Privacy Statement.

COLLECTION OF PERSONAL INFORMATION
SkinDesigner Clinic collects personal information you provide to us, such as your name, email address, phone number, and mailing address. We may also gather demographic data, such as your ZIP code, age, gender, preferences, and interests. In addition, our website collects technical data, including your IP address, browser type, access times, and referring website addresses. This information helps us maintain the website’s functionality, enhance its performance, and gather usage insights.

PLEASE NOTE: If you disclose personal information on public forums or message boards linked to our website, it may be collected and used by others. We encourage you to review the privacy policies of any external websites you visit through our links. SkinDesigner Clinic is not responsible for the privacy practices or content of other websites.

USE OF PERSONAL INFORMATION
We use your personal information to:
– Operate and enhance the website.
– Provide services or products you request.
– Share information about new treatments, promotions, or services offered by SkinDesigner Clinic.
– Conduct surveys to better understand your preferences and improve our services.

We do **not** sell, rent, or lease your information to third parties. However, we may share your data with trusted partners for services such as statistical analysis, communication, customer support, or delivery arrangements. These partners are required to keep your information confidential and use it only for the agreed services.

Sensitive personal information, such as race, religion, or political affiliations, will not be disclosed without your explicit consent, except as required by law.

USE OF COOKIES
Our website uses cookies to personalize your experience and enhance functionality. Cookies are small text files stored on your device by a web server. They are safe, cannot run programs or deliver viruses, and are unique to your browsing session. You can modify your browser settings to decline cookies if preferred, although this may affect your website experience.

SECURITY OF PERSONAL INFORMATION
SkinDesigner Clinic takes robust measures to protect your personal information from unauthorized access, use, or disclosure. We store your data in secure environments and use encryption technologies like Secure Socket Layer (SSL) when transmitting sensitive information, such as payment details.

CHANGES TO THIS PRIVACY STATEMENT
SkinDesigner Clinic may update this Privacy Statement periodically to reflect new practices or customer feedback. We encourage you to review this policy regularly to stay informed about how we protect your information.